Shipping & Delivery Policy
Shipping and Delivery PolicyLast updated: [July 2, 2026]
This Shipping Policy explains our shipping rules, processing time, delivery time, shipping fees, order tracking, and international shipping terms for all orders.
1. Order Processing Time
All orders will be processed and prepared for shipment within 1–3 business days after successful payment. Orders placed on weekends or holidays will be processed on the next working day.
2. Shipping Time
Standard international shipping delivery time: 7–20 business days
Delivery time may be affected by destination country, customs inspection, peak season weather, or logistics delays.
3. Shipping Fees
Shipping fees are automatically calculated based on product weight, package size, and customer delivery address at checkout. We may offer free shipping promotions according to ongoing store activities.
4. Order Tracking
After your order is shipped, we will send you a tracking number and tracking link. You can check your package delivery status online at any time.
5. Customs and Import Duties
For international orders:
- Import tax, customs duty, or local handling fees may be charged by your local customs department according to local policies.
- Any local customs fees or duties are the responsibility of the customer.
6. Lost or Damaged Package
- If the package is confirmed lost during transportation, we will provide reshipment or full refund.
- If the package arrives damaged, customers can apply for after-sales solution according to our refund policy.
7. Delivery Failure and Returned Package
If the package is returned due to incorrect address, customer refusal to receive, or long-term unclaimed situation:
- The second shipping fee will be borne by the customer if reshipment is needed.
8. Shipping Restrictions
We reserve the right to suspend shipping to high-risk regions or countries with special logistics restrictions.
9. Policy Updates
We may update this shipping policy according to logistics adjustments and business needs.